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Project Communication Management

Project Communication Management
Project Communication Management

90% of the Project Manager’s job is communication. Good and effective Communication makes or breaks the project. It is critically important for the project management team to get it right. The project manager would be doing all sort of communication, within Project, Outside Project, to the Management, with the team, to the stakeholders, to the suppliers. The communication should be to the point, clear, concise, grammatically correct and most importantly tailored as per the recipient. Project Communication Management Processes answers the questions like;

  • 1. To whom we need to communicate
  • 2. What needs to be communicated
  • 3. When it needs to be communicated
  • 4. How it will be communicated
  • 5. Why are we communicating
  • 6. and who will communicate

Project Communication Management Processes

Plan Communication Management (Planning)

Inputs Tools and Techniques Outputs
  • Project charter
  • Project management plan
    • Resource management plan
    • Stakeholder engagement plan
  • Project documents
    • Requirements documentation
    • Stakeholder register
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Communication requirements analysis
  • Communication technology
  • Communication models
  • Communication methods
  • Interpersonal and team skills
    • Communication styles assessment
    • Political awareness
    • Cultural awareness
  • Data representation
    • Stakeholder engagement assessment matrix
  • Meetings
  • Communications management plan
  • Project management plan updates
    • Stakeholder engagement plan
  • Project documents updates
    • Project schedule
    • Stakeholder register

 

Manage Communication (Execution)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Resource management plan
    • Communications management plan
    • Stakeholder engagement plan
  • Project documents
    • Change log
    • Issue log
    • Lessons learned register
    • Quality report
    • Risk report
    • Stakeholder register
  • Work performance reports
  • Enterprise environmental factors
  • Organizational process assets
  • Communication technology
  • Communication methods
  • Communication skills
    • Communication competence
    • Feedback
    • Nonverbal
    • Presentations
  • Project management information system
  • Project reporting
  • Interpersonal and team skills
    • Active listening
    • Conflict management
    • Cultural awareness
    • Meeting management
    • Networking
    • Political awareness
  • Meetings
  • Project communications
  • Project management plan updates
    • Communications management plan
    • Stakeholder engagement plan
  • Project documents updates
    • Issue log
    • Lessons learned register
    • Project schedule
    • Risk register
    • Stakeholder register
  • Organizational process assets updates

 

Monitor Communication (Monitoring and Controlling)

Inputs Tools and Techniques Outputs
  • Project management plan
    • Resource management plan
    • Communications management plan
    • Stakeholder engagement plan
  • Project documents
    • Issue log
    • Lessons learned register
    • Project communications
  • Work performance data
  • Enterprise environmental factors
  • Organizational process assets
  • Expert judgment
  • Project management information system
  • Data analysis
    • Stakeholder engagement assessment matrix
  • Interpersonal and team skills
    • Observation/conversation
  • Meetings
  • Work performance information
  • Change requests
  • Project management plan updates
    • Communications management plan
    • Stakeholder engagement plan
  • Project documents updates
    • Issue log
    • Lessons learned register
    • Stakeholder register

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